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Refund and Cancellation Policy

  • Full refund will be made if you secede to cancel our services within 5 days of making the payment.
  • If you choose to terminate our services after the initial 5 days then you will be charged an amount equivalent to the working hours put into the project. The balance will be credited to the account from which you made payment within 45 days of cancellation.
  • Cancellation of any service renewal should be done 10 days prior to the start of next billing cycle.
  • If cancellations are made after the start of the billing cycle then an amount equivalent to the working hours put into the project during that month will be billable, which the clients will be entitled to pay.
  • If you signed up for our services, but did not make use of them then you are still entitled to pay us.
  • Amount of refund will be credited in the account from which the payment was made within 45 days of service cancellation.

SEO Refund Policy

Webinad will not be liable for refund or guarantee of top search ranking under the following circumstances:

  • In case of effect on SEO ranking due to changes in ranking algorithm, policies or functionality of search engines.
  • Link building, a part of SEO, is carried out based on the information you provide us. In case the URLs given by you are incorrect, we will not be responsible for any subsequent errors and there will be not be any refunds or money back guarantee.
  • Webinad will not be responsible for SEO results if the client engages with any other third party SEO services.
  • Number of times and rank of a website appearing on the search list varies and thus an immediate change in the search ranking cannot be guaranteed.
  • Any adverse effect on ranking due to changes in website content by the client or third party service provider hired by them.

We make no guarantee that our SEO services will show the client’s website in top ten search rank. However, understand that we work in your best interest and put in our best effort to provide genuinely profitable results. Our aim is to make your life simpler and your business more lucrative.

*Webinad reserves the right to change the above refund and cancellation policy at any given point without any prior notice.

Digital Products Refund Policy

Since we provide non-tangible, irrevocable goods, we do not issue refunds for digital products once the order is confirmed and product is sent. Please note that we offer digital products, not services, so there is no way to close access to the files that you’ve already received.

The Consumer Rights Act gives you rights to claim against the seller if your digital download is faulty. As a seller, we can issue a refund if there is a technical problem and we can't help you to resolve the matter or if there was a misrepresentation in the product description. In those cases the refund period is 60 days from the moment of the purchase.

*Webinad reserves the right to change the above refund and cancellation policy at any given point without any prior notice.

We consider a technical problem to be one of the following:

  • Non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server, you might not receive a delivery email from us. In this case, we recommend contacting us for assistance.
  • Major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be reported directly to our support team at work@webinad.com
  • Product not-as-described: such issues must be reported to our technical support within 14 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the product description page. Complaints which are based merely on the customer's false expectations or wishes are not honored.

However, as a customer you are responsible for understanding this upon purchasing any item at our site. There is no obligation to provide a refund or credit in the following situations:

  • You change your mind about an item;
  • You bought an item by mistake;
  • You do not have sufficient expertise to use an item;

Said Refund Policy is provided through our website in open access. Please note that when purchasing a product through our website you are, as a customer, considered to be aware of our Refund Policy statements.